All-in-one solution for customer service
Deliver omnichannel real-time service to your customers
200k+
businesses trust JivoChat
#3
in the world by amount of users
14M+
chats per month
Chats, clients and requests on all your devices
Desktop app fixes errors in messages, remembers and suggests phrases, gets complete visitor info. Use notifications and don't miss any requests.
API for developers
Use the already developed code to embed the chat solution on your website or web app.
Streamline your support operations
JivoChat chatbots can be integrated with the websites, messengers and social media
Let chatbots respond to the frequently asked questions and allow your live operators focus on the complex customer needs
Combine all your messages into one all-inclusive app
Let your customers contact you in a way that’s convenient for them.
Give your team the toolkit to provide quick and helpful responses.
Give your team the toolkit to provide quick and helpful responses.
65k+ live operators communicate with customers using
JivoChat daily
JivoChat daily
«Since JivoChat chatbot integration, the number of leads has increased by 70%, and lead-to-deal conversion rate has increased by 15%. Now we do not miss a single message from customers even during
off-hours»
off-hours»
Head of Customer Service, Renaissance Life
Protect your business
Take control of the communication between your staff and customers.
Ex-employees and lost phones are no longer a cause for concern
Ex-employees and lost phones are no longer a cause for concern
Bring all your contacts to a safe platform
Store personal data in JivoChat, not in your staff's phones
Secure access without sharing passwords
Avoid the risks of sharing credentials with staff. With JivoChat, your team can communicate with clients seamlessly—without ever needing to access your business accounts
Own your communication process
Monitor the communication quality by reviewing the saved dialogues
Keep complete ownership of your social and messenger accounts
It is easier to prevent client data leakage than to cover the damages after it takes place
«After switching our Instagram account to JivoChat, the sales increased by 32% in the first month and the customer loyalty improved notably. At the same time, the access to the account is securely protected: our live operators respond to messages through the JivoChat app, and only senior staff know the account passwords»
Head of Internet Marketing, Avilon
Elevate your customer service
Analyze each funnel stage in real time
Monitor the work
of your live operators
of your live operators
Review the response time, working hours, and employee activity
for KPI analysis
for KPI analysis
Review the leads’ sources
Analyze where the inquiries come from and which channel
is the most effective
is the most effective
Quality of service
Consider your customers' feedback to maintain
a high level of service
a high level of service
Sales funnels
Find the weak spots at each stage of the pipeline and optimize the entire workflow to ensure the sales growth
We are trusted
Using JivoChat chatbot, 90% of requests are now resolved automatically, and deal conversion rate increased by 15%.
Head of Customer Service, Renaissance Life
websites around the world use JivoChat
Thanks to JivoChat, we can now easily contact our clients, and not disturb them with undesired calls.
Development Director, Peplos
With JivoChat, our operators now process more requests, since calls can only address one client’s need at a time, while with chats, the operators can communicate with up to 5 clients simultaneously.
CPO InDrive